Setting up your Praising.ai account is the foundation for managing your business reputation across Google, Facebook, Yelp, and other review platforms. This guide walks you through the essential configuration steps to get your dashboard ready for collecting and managing reviews. By the end, you'll have a fully configured account with your business information set up and ready to start tracking your review performance.
Have your business information ready (name, address, phone number)
Access to your business email account for verification
Business logo or photo files if you want to customize your profile
After creating your account, you'll land on the Home dashboard. This is your central hub where you'll see your review statistics, goals, and performance metrics. The dashboard shows your current average rating, total reviews, and a goal tracker to help you understand what you need to achieve better ratings.
Navigate to Settings in the sidebar to set up your custom review link. This link will be used when you send review requests to customers. You can customize the URL in the Custom URL field to make it more memorable for your business.
Tip: Keep your custom URL short and related to your business name. This makes it easier for customers to remember and trust when they receive review requests.
In the Media section of your settings, upload your business logo or photos. Click the upload area to add images that will appear on your review requests and public-facing pages. This helps customers recognize your business and builds trust in your review requests.
Review the Disable Experience Filter toggle. When enabled, this feature helps filter review requests based on customer experience indicators. You can adjust this setting based on your preference for how selective you want to be with review requests.
Once you've configured your settings, click Save to apply your changes. If you need to start over, you can use the Clear button to reset your settings. Your account is now configured and ready to start managing your business reviews.
Note: You can return to Settings anytime to update your configuration as your business needs change or grow.
How to connect your review platforms — Link your Google, Facebook, Yelp, and other review accounts to start collecting reviews
Understanding your review dashboard — Learn how to read your review statistics and track your performance
How to send your first review request — Start collecting reviews from your customers using Quick Requests
