Your review dashboard is where you monitor your business's online reputation across all platforms. It shows your ratings, review counts, and performance metrics so you can track progress toward your reputation goals and spot areas that need attention.
You'll need a Praising.ai Pro account with at least one platform integration set up (Google, Yelp, Facebook, or Tripadvisor).
View your current rating status and overall performance
Navigate to Home in the left-hand navigation. At the top of the page you'll see your business name, address, and your current overall rating. Just below that, the Results since joining section gives you a quick summary of everything Praising.ai has tracked since your account was created.
Review your Build Trust metrics
The Build Trust section shows how your reviews are building credibility. You'll see your Total Reviews count and Average Rating, each with a percentage change indicator. The chart beneath them plots both metrics month-by-month so you can spot trends at a glance.
Check your Get Found visibility metrics
Scroll down to the Get Found section to see how visible your business is in local search. Average Maps Ranking and Average AI Ranking tell you where you stand on Google Maps and AI-powered search results, with a monthly trend chart below each figure.
Monitor your Win Customers engagement metrics
The Win Customers section tracks whether your visibility is turning into real customer engagement. Last Month Impressions and Last Month Clicks show how many people saw and acted on your listing over the previous month.
Review recent Agent Activity
Scroll to the Agent Activity feed at the bottom of the page. This log shows a timestamped record of every action your AI Agent has taken on your behalf, from sending review requests and recording link opens to capturing private feedback.
Explore deeper analytics in the Reputation section
For a full breakdown by platform, open the Reputation section in the left-hand navigation. From there you can access Dashboard, Analytics, AI Sentiment, Reviews, and more to dig into the detail behind the summary numbers on your Home page.
The Home page surfaces three goal-oriented pillars:
Build Trust — Total Reviews and Average Rating, showing how many reviews you've collected and how customers rate you overall.
Get Found — Average Maps Ranking and Average AI Ranking, measuring how prominently your business appears in local and AI-powered search.
Win Customers — Last Month Impressions and Last Month Clicks, tracking whether your search presence is translating into real customer actions.
The percentage change indicators next to each figure compare the current period to the previous one. Positive changes appear in green; flat or negative changes are a signal to investigate further in the Reputation or Visibility sections.
The Agent Activity feed adds context to these numbers by showing the individual actions, including review requests sent, links opened, opt-outs, and private feedback received, that add up to the totals you see in each pillar.
