---
title: "How to send your first review request"
description: "Send your first review request manually using the Send Now or Quick Requests options found under the Send section of your dashboard."
url: https://help.praising.ai/en/articles/15-how-to-send-your-first-review-request
collection: "Collecting reviews"
updated: 2026-10-05
language: en
---

# How to send your first review request

Send your first review request manually using the Send Now or Quick Requests options found under the Send section of your dashboard.

Sending review requests is one of the fastest ways to start building social proof for your business. Praising.ai lets you reach out to customers directly from the **Send** page, whether you want a quick one-off request or a full campaign. This guide walks you through sending your very first review request in just a few clicks.

## Prerequisites

-   You have a Praising.ai account set up and are logged in
    
-   Your business location is connected to your account
    
-   At least one customer is saved on your **Contacts** page
    
-   You have at least one message template under **Templates**
    

## Steps

### 1\. Go to the Send Page

In the left sidebar, expand **Reputation** and click **Send** under the **Requests** section. You can also navigate directly to **https://app.praising.ai/dashboard/reputation/send**. This is your central hub for all outbound review requests, both one-time messages and organized campaigns.

### 2\. Review Your Two Request Modes

At the top of the Send page, you'll see two buttons: **Quick Requests** and **Campaigns**. The difference is straightforward:

-   **Quick Requests**: best for sending to one or a small handful of customers right away, without any campaign setup.
    
-   **Campaigns**: better for larger email batches, up to 1,000 contacts per campaign, sent now or at a time you schedule, all at once or spread out in batches.
    

**Quick Requests** is selected by default, so it's the easiest place to start.

![Clicking the Campaigns tab on the Send page](https://staticfiles.gleap.io/p6930f83e9a82f3c6af8225d9/XuK05EdB8MVZKkg7ivy9ZsWPEcKQIVAY1gCEnzNsAze2GLo0e5m3T7sZo717WSDBnIBZEqD7EQk.gif)

### 3\. Switch Back to Quick Requests and Send Your First Request

Click the **Quick Requests** tab to return to the default view, then click **Send Now** in the top-right area of the page. This opens the **Send a review request** window, where you pick a template and the customers to send to.

> **Info:** Tip: The Send Now button is always visible at the top of the Send page regardless of which view you're on — so you can start a quick request at any time without switching views.

![The Quick Requests tab on the Send page, with the Send Now button highlighted](https://staticfiles.gleap.io/p6930f83e9a82f3c6af8225d9/X951GqWseAlVlgaaErh5F1iaJKEd6suaxJQ0GimGIznCUeoGricDM2Q5URUO2LjFXUmj2RrwOqq.png)

### 4\. Pick Your Recipients

Under **Recipients**, tick the customers you want to ask, up to 200 at a time. The list shows the contacts saved on your **Contacts** page, so add a new customer there first. Anyone already asked in the last 30 days is skipped unless you tick **Send to them anyway**.

![The Send Now button on the Send page, which opens the request window](https://staticfiles.gleap.io/p6930f83e9a82f3c6af8225d9/a7fcbudjkG2yL243Z1hwKBYvP5CQsSqKI9IyxYRsBkSj0A9xv6U2F7dtGEebbxEmRXbz4rwq6Td.png)

### 5\. Choose or Confirm Your Message Template

Pick a template from the **Template** list. Its channel decides how the request goes out: email on every plan, or a text message (SMS) on paid plans. To change the wording, edit the template under **Templates** in the left sidebar. Until you have a template, the Send page asks you to create one first.

### 6\. Send the Request

Once you're happy with the contact details and message, hit **Send**. Your request goes out immediately and will appear in the **Quick Requests** history list so you can track whether it results in a review.

> **Info:** Tip: After your first few manual sends, consider setting up Auto-Send to automatically request reviews from customers after a visit or transaction — no manual effort required.

![The Quick Requests list of sent requests, below the tabs on the Send page](https://staticfiles.gleap.io/p6930f83e9a82f3c6af8225d9/lYUMIo0V5hxUQ1SHAy9zDlGwHDHtYiBA3Z4uWgwNpQGCPpIskdBRohUOZvGnZLyViJPGTPD1t8Q.png)

## What's Next?

Now that you've sent your first review request, here are some good next steps to build on it:

-   [How to create a review request campaign](https://help.praising.ai/en/articles/69baa281e9f89fc92aa1026f.md): Learn how to send requests at scale using structured campaigns.
    
-   [How to set up auto-campaigns for review requests](https://help.praising.ai/en/articles/69de0408b47c262aae10ddbf.md): Email a review request automatically to each new contact you add.
    
-   [How to create an opt-in page for review collection](https://help.praising.ai/en/articles/69de0408f2b4871d6f395eaf.md): Let customers sign up for your review requests on a branded page, with their consent recorded.
    

[Send a review request →](https://app.praising.ai/dashboard/reputation/send)