Your business profile in Praising.ai drives everything from review requests to AI-generated responses. Keeping your location details accurate means customers and automated workflows always have the right information about your business.
You must be logged in to your Praising.ai account
You need Admin or Owner-level access to edit location settings
In the left sidebar, navigate to Settings, then click Locations under the Business Settings section. The Locations page loads at https://app.praising.ai/dashboard/settings/locations. You'll see all active locations associated with your account. In this example, Acme Coffee — Downtown at 123 Congress Ave, Austin, USA is listed as Active.
Check this overview to confirm which locations are live before making any edits.
Find the action buttons to the right of the Acme Coffee — Downtown location card. There are three icon buttons for editing, copying, and deleting that location. Click the Edit Acme Coffee — Downtown button to open the location's profile editor.
This is where you can update your business name, address, and other details that your review campaigns and AI responses depend on.
Inside the location, you'll see a Location Settings section in the left sidebar with four tabs:
Integrations — connect platforms like Google and Facebook
Limits — control review request frequency
History — view past activity
Notifications — manage alerts for new reviews
Click Integrations to verify your connected platforms are tied to the correct business profile. If your profile details have changed, misaligned integrations can send review data to the wrong location.
If your business has expanded, click the New Location button at the top of the Locations page. This creates a separate location profile with its own integrations, limits, and notification preferences.
Each location operates independently, so changes to one won't affect the others.
After editing your business profile, confirm your changes are saved before navigating away. Look for a save confirmation inside the editor. If your address or business name has changed, check the Integrations tab to make sure connected platforms like Google still reflect the updated information.
Accurate profile data keeps your AI Agent responses, review requests, and reporting working correctly.
How to set up integrations with other platforms — connect your updated profile to Google, Facebook, and more
How to manage team access and platform integrations — control who can edit your locations and settings
How to use notification settings — make sure the right people are alerted when new reviews come in for your updated location
