Integrations allow you to connect your Praising.ai account with popular review platforms, automatically importing and managing reviews from multiple sources in one centralized dashboard. This saves you time and ensures you never miss important customer feedback across different platforms.
The Review Sites tab shows all available platform integrations, including both connected profiles and platforms available for connection.
Choose a platform you'd like to integrate with by clicking its "Connect" button. Popular options include Google, Trustpilot, Airbnb, Zillow, and many others depending on your business type.
Click the "Text Channels" tab to view SMS and messaging platform integrations that help you communicate with customers and request reviews via text.
Navigate to the "Social Media" tab to connect your social media accounts, allowing you to monitor mentions and reviews across platforms like Facebook, Instagram, and Twitter.
Return to the "Review Sites" tab to see your existing connected profiles. You'll notice several Google Business profiles are already connected, showing their names and management options.
Tip: Start with the platforms where you receive the most customer reviews. Google Business Profile and industry-specific platforms (like OpenTable for restaurants or Booking.com for hotels) typically provide the highest value integrations.
For platforms you've already connected, you'll see additional management options like editing settings or disconnecting the integration if needed.
Once your integrations are set up, reviews will automatically sync to your Praising.ai dashboard. Visit the Reviews section to see all your imported reviews in one place, and use the Requests feature to proactively ask satisfied customers to leave reviews on your newly connected platforms.
Consider setting up multiple integrations to get a complete picture of your online reputation across all the platforms where your customers leave feedback.
