Monitor your monthly communication limits and track your usage across email, SMS, and WhatsApp channels in your Praising.ai account. This helps you stay within your plan limits and plan for scaling your customer communication needs.
Access your usage dashboard
Navigate to the Settings section and select the limits page to view your monthly usage overview.
Review your email usage statistics
Check your email communication limits and current usage percentage. The progress bar shows how much of your monthly allocation you've used.
Monitor SMS communication limits
View your SMS usage details, including remaining messages and monthly allocation. Note that SMS limits may be lower than email limits depending on your plan.
Check WhatsApp message allowances
Review your WhatsApp messaging limits and track how many messages you've sent versus your monthly provided amount.
Each usage card displays:
Remaining credits for the current month
Usage percentage with a visual progress bar
Messages sent versus total provided in your plan
Channel-specific icons for easy identification
Tip: Check your usage regularly, especially if you're running campaigns or have high customer interaction volumes. Usage resets monthly, so plan your communication strategy accordingly.
The usage dashboard updates in real-time as you send communications through the platform. If you're approaching your limits, consider upgrading your plan to avoid interruptions in customer communication.
Your current plan shows generous limits for email and WhatsApp (999,999 messages each), with SMS capped at 300 messages per month. This structure is typical for Pro accounts that prioritize email and WhatsApp communication over SMS.
Upgrade your plan if you're consistently hitting usage limits
Set up usage alerts to notify you when approaching monthly thresholds
Review communication analytics to optimize which channels work best for your audience
Plan campaigns strategically based on your remaining monthly allowances
