Check your monthly communication limits and track usage across email and SMS in your Praising.ai account. This keeps you aware of where you stand against your plan limits before you hit them.
Steps to view your usage details
Access your usage dashboard
In the left-hand navigation, click Settings, then select Limits from the Settings sub-menu under Location Settings.
Review your email usage statistics
Check your email limits and current usage percentage. The progress bar shows how much of your monthly allocation you've used. Your plan includes 10,000 emails per month.
Monitor SMS communication limits
View your SMS usage, including remaining messages and monthly allocation. Your plan includes 500 SMS messages per month. SMS limits are lower than email limits, so keep an eye on this if you rely on texting customers.
Each usage card displays:
Remaining credits for the current month (e.g., "10,000 Email left" or "500 SMS left")
Usage percentage with a visual progress bar labeled Monthly Usage
Messages sent versus total provided in your plan
Channel-specific icons for easy identification
The Monthly Limits page updates in real-time as you send communications through the platform. If you're approaching your limits, consider upgrading your plan to avoid interruptions.
Your current plan includes 10,000 emails and 500 SMS messages per month, which works well for accounts that treat email as the primary channel.
What's Next?
Upgrade your plan if you're consistently hitting usage limits
Set up usage alerts to notify you when approaching monthly thresholds
Review communication analytics to optimize which channels work best for your audience
Plan campaigns strategically based on your remaining monthly allowances