---
title: "How to use the Social Agent to draft social posts"
description: "Turn your latest reviews into ready-to-share social posts, with AI captions in the tone you choose."
url: https://help.praising.ai/en/articles/45-how-to-use-the-social-agent-to-draft-social-posts
collection: "Engagement"
updated: 2026-10-05
language: en
---

# How to use the Social Agent to draft social posts

Turn your latest reviews into ready-to-share social posts, with AI captions in the tone you choose.

The Social Agent writes social posts from your latest customer reviews, or from a topic you give it. You pick the tone, it drafts a few options, and you share the one you like on Facebook, Instagram or anywhere else. It never posts for you. Every post goes out because you put it there.

## Prerequisites

-   A paid Praising.ai plan (Core, Growth or Pro)
    
-   At least one review collected on your account
    

## Steps

### 1\. Open the Social Agent

Navigate to **Engagement → Social Agent** in the left sidebar. The agent drafts social posts in the tone you pick, from what customers praise in your 12 newest written reviews or from a topic you give it, and you share them yourself.

![The Social Agent page, opened from the Engagement menu](https://staticfiles.gleap.io/p6930f83e9a82f3c6af8225d9/mNTDrbZF5pUe5dCkF0FBwuwGz4S0FdLdUKmPJxET9qnOD57ByjvPAB0uEegySmSAYonx4GbcdwG.png)

### 2\. Look through your saved posts in the Feed tab

The **Feed** tab is active by default. It holds every post you've saved, each with its caption and the date you saved it. Saved posts carry a **Draft** badge. Praising can't publish to your pages yet, so the badge stays **Draft** even after you share a post yourself.

In the example feed, you'll see posts like _"Cold mornings just got a reason to show up at Acme."_, a caption drafted from a real customer review.

![The Feed tab, with a saved post and its Draft badge](https://staticfiles.gleap.io/p6930f83e9a82f3c6af8225d9/x0AywvIsAURUoDGrTpKVLmsQaKfD3BEQGzsZLiuMIKnsa201paiNqq3boeUBtMHRerXh0PF9nKv.png)

### 3\. Copy a post and share it

On any post card, click the **Copy** button (the clipboard icon). The caption lands on your clipboard, ready to paste into Facebook, Instagram, an email newsletter or the scheduling tool you already use.

![The Copy button on a saved post](https://staticfiles.gleap.io/p6930f83e9a82f3c6af8225d9/RP5oN21l71lhXveB90VJo2b6nuoLBp9NmprFWf4VUWNSjLSOlrorX6Z0vtl4NRSm1F5pulFuhKa.png)

### 4\. Draft new posts in the Setup tab

Click the **Setup** tab. Describe the post you want, or leave the box blank and the agent works from your reviews. Pick a tone (friendly, professional, playful or warm) and how many options you'd like, then click **Generate**. Edit any option in place, copy it, or save it to your feed.

![The Setup tab: the description box (1), then the tone, the number of options and the Generate button (2)](https://staticfiles.gleap.io/p6930f83e9a82f3c6af8225d9/COqz1DhOM7uD5xJnUCSrQFmKb2AQ693ztGstbNrXxfH4Eva3vlTWLujBHLWRb13MjCHiurTpvaQ.png)

### 5\. Facebook and Instagram connections

The Facebook and Instagram buttons live under **Settings → Integrations**, on the **Social Media** tab. Publishing to them isn't available in Praising yet, so those buttons can't connect an account today. The **Copy** button is how posts get shared.

> **Info:** Tip: Saving a post you like to the feed is worth the extra click. It keeps a record of what you've shared, so you don't post the same review twice.

## What's Next?

Now that your Social Agent is set up, here are a few ways to get more from Praising.ai:

-   [How to reply to customer reviews](https://help.praising.ai/en/articles/69ba5f6388b75a8cd7a31617.md): stay on top of your reputation by responding to reviews directly from your dashboard.
    
-   [How to set up auto-campaigns for review requests](https://help.praising.ai/en/articles/69de0408b47c262aae10ddbf.md): the more reviews you collect, the more the Social Agent has to work with.
    
-   [How to set up integrations with other platforms](https://help.praising.ai/en/articles/69de040dda9c152c8461a230.md): connect Google and Trustpilot, and link your other review sites.
    

[Open Engagement →](https://app.praising.ai/dashboard/engagement/social-agent)