---
title: "How to track review performance by employee"
description: "Track and analyze individual employee review performance metrics using the Employees and Leaderboard features to monitor and compare results."
url: https://help.praising.ai/en/articles/47-how-to-track-review-performance-by-employee
collection: "Managing reviews"
updated: 2026-10-05
language: en
---

# How to track review performance by employee

Track and analyze individual employee review performance metrics using the Employees and Leaderboard features to monitor and compare results.

Knowing which team members are driving the most reviews helps you build your reputation more deliberately. The Employees section in Praising.ai lets you monitor individual performance, share personalized review links, and recognize your top contributors, all from one place.

## Prerequisites

-   You must have at least one employee added to your account.
    
-   This feature is available on paid plans: Core, Growth and Pro.
    

## Steps

### 1\. Open the Employees page

Navigate to **https://app.praising.ai/dashboard/reputation/employees**. In the left sidebar, you'll find the **Employees** section under the Reputation menu. The main panel displays all employees currently added to your account. In this example, **Maya Chen** appears as an employee card with action options beneath her name.

This page is your central hub for managing individual review contributors and viewing how each person is performing.

![The Employees page, with Maya Chen's employee card](https://staticfiles.gleap.io/p6930f83e9a82f3c6af8225d9/iu1N24oeiaUKCfMNdH8fZfEefXXciH84sR7GDTZRnbU8raAASzc4YtG2P8FCFt48Pju7Ym9Fibu.png)

### 2\. Access employee options

Each employee card has a **View Performance** button and a row of three icons along the bottom. The three dots in the card's corner open a menu with **Delete**. Here's what the card offers:

-   **View Performance**: shows her link visits and requests right on the card
    
-   **Edit**: update her name or details
    
-   **QR code**: generate a scannable link she can use in person
    
-   **Copy personal link**: grab her unique review request URL
    

These tools let you tailor each employee's review collection approach and track results individually, rather than as one blended total.

### 3\. View an employee's performance

Click **View Performance** on Maya Chen's card. This opens her individual performance dashboard, with a breakdown of the reviews she's generated, her request conversion rate, and other metrics tied specifically to her activity.

Checking this data regularly helps you identify your strongest performers, spot team members who may need extra support, and decide where to focus your review-generation efforts.

![Maya Chen's card after clicking View Performance, showing her numbers](https://staticfiles.gleap.io/p6930f83e9a82f3c6af8225d9/BraINtgj6OeWRR36CvDHsfGu4dHrD1JDyBBKhvozdKORH8jo6M5geQuFLrp737nEo30cApATuG7.png)

### 4\. Add additional employees

To track performance across your whole team, click the **Add Employee** tile, the first card on the Employees page. Enter the employee's details to create their profile and generate a personalized review link for them.

The more employees you add, the more useful your performance data becomes.

![The Add Employee button and the form for a new employee](https://staticfiles.gleap.io/p6930f83e9a82f3c6af8225d9/3m6tbhWqFlShOOLM5ezpt1iOBR9gvSD31RaDTJmK02XhWh6eVk39u4LZoerVq7HCHDrPEwipyk0.png)

### 5\. Check the Leaderboard

In the left sidebar under the **Employees** section, click **Leaderboard**. This view ranks your employees by the 4 and 5 star reviews credited to them, then by feedback and link visits, over the last **7 days**, **30 days** or **All time**.

Use it as a record of who customers mention, not as a target. As the page reminds you, Google's review policy doesn't allow giving staff a number of reviews to collect, or having them ask customers to mention them by name.

> **Info:** Tip: Every employee gets their own personal link and QR code. Encourage staff to include their personal link in follow-up emails or display their QR code at the point of service. That way, reviews are attributed to the right person and your performance data stays accurate.

## What's Next?

Now that you're tracking performance by employee, here are a few related features worth exploring:

-   [How to send your first review request](https://help.praising.ai/en/articles/69ba5faeb09ad8d3146c8939.md): Learn how to manually request reviews and get your team started.
    
-   [How to set up Auto-Send for review requests](https://help.praising.ai/en/articles/69bbad6f04e870e55eaef80a.md): Email a review request automatically to each contact you add.
    
-   [How to reply to customer reviews](https://help.praising.ai/en/articles/69ba5f6388b75a8cd7a31617.md): Close the loop by responding to reviews your employees helped generate.
    

[Open employee tracking →](https://app.praising.ai/dashboard/reputation/employees)