---
title: "How to manage billing and your plan"
description: "Compare plans and their monthly SMS, email and AI token limits, change your plan, and manage your subscription through the billing portal."
url: https://help.praising.ai/en/articles/51-how-to-manage-billing-and-your-plan
collection: "Account & settings"
updated: 2026-10-05
language: en
---

# How to manage billing and your plan

Compare plans and their monthly SMS, email and AI token limits, change your plan, and manage your subscription through the billing portal.

The Billing page in Praising.ai is where you view your current plan, compare available plans, and manage your subscription. Keeping your plan aligned with your business needs means you'll always have the right amount of SMS, email, AI tokens, and more for your review and reputation tools.

## Step 1: Open the Billing Page

Navigate to **Settings → Billing** in the left sidebar. The Billing page shows the paid plans side by side for easy comparison.

You'll see three plan tiers displayed side by side: **Pro**, **Growth**, and **Core**. Your active plan shows a disabled **Active Plan** button so you can see at a glance which tier you're on.

![The three plan cards, with the Active Plan button on the Pro card](https://staticfiles.gleap.io/p6930f83e9a82f3c6af8225d9/zDql9f88HjdZySfKwLU8sO13P5QVTEjTpmfYXOZpFRtI6agJYOVyqIJN5rL1oUGdHUZ9EwLlJeG.png)

## Step 2: Review Your Current Plan's Included Resources

On your active **Pro** plan card, check the limits included with your subscription:

<table style="min-width: 50px;"><colgroup><col style="min-width: 25px;"><col style="min-width: 25px;"></colgroup><tbody><tr><td colspan="1" rowspan="1"><p>Resource</p></td><td colspan="1" rowspan="1"><p>Pro Plan</p></td></tr><tr><td colspan="1" rowspan="1"><p>Monthly SMS</p></td><td colspan="1" rowspan="1"><p>500</p></td></tr><tr><td colspan="1" rowspan="1"><p>Monthly Email</p></td><td colspan="1" rowspan="1"><p>10,000</p></td></tr><tr><td colspan="1" rowspan="1"><p>Monthly AI Tokens</p></td><td colspan="1" rowspan="1"><p>1,000,000</p></td></tr><tr><td colspan="1" rowspan="1"><p>Locations</p></td><td colspan="1" rowspan="1"><p>10</p></td></tr></tbody></table>

Knowing these limits helps you decide whether your current plan still fits. If you're regularly approaching your monthly email limit, for example, that's a sign to think carefully before downgrading.

## Step 3: Compare Plans Using "More Information"

Click the **More Information** button on any plan card to expand additional details about that tier. This is useful when deciding whether to upgrade or downgrade, since it surfaces features and differences that aren't visible in the summary view.

The three available plans are:

-   **Core** — $19/month or $190/year · 50 SMS · 500 emails · 100,000 AI tokens · 1 location
    
-   **Growth** — $29/month or $290/year · 200 SMS · 2,000 emails · 300,000 AI tokens · up to 3 locations
    
-   **Pro** — $49/month or $490/year · 500 SMS · 10,000 emails · 1,000,000 AI tokens · up to 10 locations
    

Your first paid plan starts with a **14-day free trial** (you add a card to start it), and annual billing gets you two months free compared to paying month to month.

## Step 4: Change Your Plan

The **Select Plan** button appears on any plan that isn't your current active one (Core and Growth in this example). On Forever Free, click it to open checkout. During a trial it reads **Switch trial to this plan** and switches your trial straight away. If you already pay for a plan, as in this example, change it in the Billing Portal (Step 5) instead, since **Select Plan** can't start a second subscription.

> **Info:** Tip: Choosing annual billing saves you significantly over monthly billing — for example, the Pro plan drops from $49/month to the equivalent of ~$40.83/month when billed annually at $490/year.

![The Core plan card, showing its Select Plan button and the $190 /year price](https://staticfiles.gleap.io/p6930f83e9a82f3c6af8225d9/l890fuwAzd2Jb5kWgVBJALaeVmJz02diVml32kBvgP0woDCXfcFhGK3HKvL3guA3KsmDHHs3rF4.png)

## Step 5: Access the Billing Portal

For invoice history, payment method updates, and subscription management, click the **Open Billing Portal** button in the top-right corner of the Billing page. This takes you to a secure external portal where you can:

-   Download past invoices
    
-   Update your credit card or payment method
    
-   Cancel or modify your subscription
    

If you have questions before making any changes, click the **FAQ** button next to Open Billing Portal to find answers to common billing questions.

![The FAQ and Open Billing Portal buttons at the top of the Billing page](https://staticfiles.gleap.io/p6930f83e9a82f3c6af8225d9/Kz4XC6jTyqTIOhVeqfZsuFFbJ9TLbM7H4CiHxpJJbzqNR69dfDMAPchoF5dj0z8HcorNiXYXI36.png)

> **Info:** Tip: Not sure which plan is right for you? Your first paid plan starts with a 14-day free trial, and you can switch plans later without losing your account data or settings.

## What's Next?

Once your plan is set, here are some good next steps to get more out of Praising.ai:

-   [How to set up auto-campaigns for review requests](https://help.praising.ai/en/articles/69de0408b47c262aae10ddbf.md): Put your monthly email allowance to work automatically.
    
-   [How to set up integrations with other platforms](https://help.praising.ai/en/articles/69de040dda9c152c8461a230.md): Connect Google and Trustpilot, and link your other review sites.
    
-   [How to navigate your Praising.ai dashboard](https://help.praising.ai/en/articles/69de0406c503b363307eaa70.md): Get familiar with everything your plan unlocks across the platform.
    

[Open billing →](https://app.praising.ai/dashboard/settings/billing)