Stay on top of your customer feedback and AI Agent activities by customizing your notification preferences. Praising.ai offers a comprehensive set of email notifications to help you monitor reviews, AI-generated responses, and important platform updates in real-time.
Set your notification email address
Update the email address where you want to receive all platform notifications. This ensures you stay connected to your customer feedback management even when away from the dashboard.
Configure Social Agent notifications
Toggle the Social Agent Notification switch to receive alerts when AI Agent automatically shares your best reviews across connected social channels. This helps you track your automated social media marketing efforts.
Enable SEO Agent alerts
Turn on SEO Agent Notification to get instantly alerted when AI Agent replies to customer reviews on your behalf. This ensures you're aware of all automated responses and can maintain oversight of your online reputation management.
Set up review monitoring notifications
Enable Daily Reviews Notification to receive a comprehensive daily summary of your latest customer reviews. This helps you stay informed and respond promptly to new feedback without constantly checking the platform.
Configure feedback and reporting alerts
Toggle on New Private Feedback Notification to stay updated when customers send private feedback, allowing you to address concerns before they become public reviews. Also consider enabling Monthly Report Notification for comprehensive performance summaries.
Tip: Enable the New Review Notification to get real-time alerts when Google reviews come in. This is especially valuable for businesses that receive frequent reviews and want to respond quickly to maintain high customer satisfaction.
Save your email configuration
After updating your notification email address, click the Save button to ensure all notifications are delivered to the correct inbox.
Tip: Consider your notification volume when configuring settings. If you receive many reviews daily, you might prefer the Daily Reviews Notification over individual New Review Notifications to avoid inbox overload.
Each notification type serves a specific purpose in your reputation management workflow. Social Agent and SEO Agent notifications keep you informed about automated AI activities, while review and feedback notifications ensure you never miss important customer communications.
The Video Testimonials Notification is particularly valuable for businesses actively collecting video feedback, as these testimonials often require prompt follow-up or can be leveraged for marketing purposes.
After configuring your notifications, explore the AI Agent settings to customize how the platform automatically responds to reviews and shares content. You can also set up review request campaigns to proactively gather more customer feedback and maximize the value of your notification system.
