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How to read your activity history

Learn how to view and navigate your account's activity history, including filtering messages and AI Agent interactions by date.

Your activity history gives you a timestamped record of the review requests sent from your Praising.ai account, whether they were sent manually, through a campaign, or via Auto-Send. Use it to check your outreach and keep tabs on who's been contacted and when.

Step 1: Open the History page

Navigate to Settings → History in your Praising.ai account. The page shows your most recent review requests for the selected location, newest first. Each row shows the date and time, the recipient's name and email address, and the request type.

The History page with its feed of sent review requests

Step 2: Understand what each entry shows

Every row in the history feed contains four pieces of information:

  • Date and time: the exact moment the message was sent (e.g., 31 July 2026 10:20)

  • Recipient avatar and name: a lettered avatar alongside the contact's full name (e.g., Jordan Lee)

  • Email address: the address the request was sent to (e.g., [email protected])

  • Request type: Campaign for requests sent by a campaign, or Quick Request for everything else, including requests sent from the Send page and by Auto-Send

Knowing the request type tells you whether a contact was reached through a campaign or through a one-off or automatic request.

Step 3: Switch between Messages and AI Agent activity

At the top of the feed, you'll see two tabs: Messages and AI Agent. The Messages tab is active by default, showing your review request history. Click AI Agent (paid plans) to see the log of AI reply drafts: each one drafted, approved, posted or discarded. Nothing is posted without someone approving it.

Step 4: Filter your history

Click the Filters button at the top of the page to narrow down what you see. You can filter by date range, request type, or contact — handy when you're auditing a large volume of activity or investigating a specific send.

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Tip: If you've sent a lot of Quick Requests through Auto-Send, filtering by a single recipient's email address is the fastest way to confirm whether they've been contacted and how many times.
The Filters panel on the History page

Step 5: View the details of a specific entry

Each row has a View details button on the right. Click it to open the full record for that entry, including message content, timing, and delivery status. This lets you verify exactly what was sent and confirm it reached the right person.

Step 6: Refresh to see the latest activity

Click the Refresh history button (the icon to the right of the "History" heading) to pull in the most recent activity. This is useful after sending a batch of Quick Requests or running a campaign, when you want to confirm the sends have been logged.

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Tip: History is recorded at the location level. If your account manages multiple locations, make sure you're viewing the correct location before auditing activity — you can switch locations using the Location selector in the left sidebar.

What's Next?

Now that you know how to read your activity history, here are a few related articles to help you get more from your outreach:

  • How to set up Auto-Send for review requests: learn how Quick Requests can be triggered automatically

  • How to create a review request campaign: send a campaign, whose requests show here as Campaign

  • How the SEO Agent works: see where the reply drafts in the AI Agent tab come from

Open your activity history →
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